Quality Value Roofing ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information you provide directly:
- Name, email address, phone number
- Property address (for estimates and service requests)
- Details submitted through our contact forms, free estimate requests, or newsletter signup
Automatically collected information:
- IP address, browser type, device information
- Pages visited, time spent on our site, and referral source
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide free estimates
- Schedule inspections, repairs, and roofing services
- Communicate updates about your project
- Send newsletters or promotional content (only if you've opted in)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., hosting providers, form/email platforms, financing partners)
- Insurance companies, only when assisting with your claim and with your consent
- Legal authorities, if required by law or to protect our rights
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies to improve your browsing experience, analyze site traffic, and understand visitor behavior. You can control or disable cookies through your browser settings, though this may affect certain site functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time (via the unsubscribe link in our emails)
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Quality Value Roofing
- Email: info@qualityvalueroofing.com
- Phone: 214-644-4660
- Service Area: Dallas–Fort Worth, TX